Shoes Shipping, Returns & Exchange


We offer free shipping across India. International shipping is chargeable.

Once the payment is made and order is confirmed, the shipping may take up to 4 - 5 business days.

Once the consignment has been shipped we will send you the tracking number of the same for you to be able to trace it.


We don’t offer returns and refund.

However, if you are not satisfied with the fit of your shoes, we will exchange the shoes for another shoe that fits better. 

Shoes only in original, unused condition shall be exchanged within 10 days of the date of delivery. 

Shoes returned in original and unused condition will be exchanged in the same design and same color. 

Shoes returned in original and unused condition will receive 100% of the amount as credit note to be used only on WWW.GULAL.IN

Credit note will be sent to the user's registered e-mail ID.

Before the shoes are sent for exchange, each customer is required to send us photographs of the problem with the footwear. Failing which, we will be unable to exchange the footwear.

For exchange of international orders, the customer will have to bear the cost of shipment - both ways

To be eligible for an exchange, the good must be unused with all the tags on and in same condition that you received it in. It must also be in its original packing.

No returns and exchange of sale items.

No returns and exchange of accessories.

No returns of custom made goods.

No cancellations on orders once placed

You will be responsible for paying for your own shipping costs for exchanging your purchase. Shipping costs are non-refundable.

To exchange your product or for any other assistance regarding shipping and returns please  write to us at

Thank you